Shipping policy
Shipping Policy (USA)
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Processing times may be longer during holidays, promotions, or periods of high order volume.
Shipping Locations
We currently ship throughout the United States.
Estimated Delivery Times
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days (when available)
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information.
Shipping Delays
MMJ Creations is not responsible for delays caused by:
- Weather conditions
- Carrier disruptions
- Incorrect shipping addresses
- Customs or government actions
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional shipping charges.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, MMJ Creations is not responsible for lost or stolen packages. Customers should contact the shipping carrier directly for assistance.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging.
Contact Us
For shipping questions or order assistance:
Email: support@mmjcreations.com