Refund policy
Return & Refund Policy
Last Updated: June 2026
At MMJ Creations, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in original condition.
- Item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products
- Gift cards
- Clearance or final sale items
- Items damaged through misuse or normal wear
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Contact
Email: support@mmjcreations.com